Nature Inspired with ❤️ & Intention
Shipping and Returns
We want to provide you with a seamless and enjoyable shopping experience, focused on our customers in Canada and the USA. We aim to address all your concerns with clarity and transparency.
Shipping Options
We offer shipping options specifically tailored to customers in Canada and the USA, ensuring a smooth and reliable delivery process.
Shipping to Canada: We ship using Canada Post Expedited Parcel or Flat Rate Box to customers throughout Canada, making it easy for you to enjoy our creations.
Shipping to the USA: For our customers in the United States, we ship via Canada Post Tracked Packet or Expedited Parcel, which provides secure and efficient shipping to ensure your order arrives safely and on time.
International Shipping: For our International customers, we can provide a quote for shipping upon request. Please contact us with your full mailing address and the items you are looking to purchase.
Shipping Costs
Shipping costs may vary depending on your location within Canada or the USA and the total weight and value of your order. To calculate the shipping cost for your specific order, please proceed to checkout, where you will receive an accurate shipping estimate before finalizing your purchase. If you have any questions regarding the shipping fees, please feel free to contact us.
Customs, Duties and Taxes
Buyers are responsible for paying any additional costs such as duties, taxes, and customs clearance fees that are applied by the buyer's country.
Order Processing and Delivery Times
Here's an overview of our order processing and delivery times for customers in Canada and the USA:
Order Processing: We process and ship your order within 3 business days of order confirmation.
Delivery Times: Delivery times may vary depending on your location within Canada or the USA and the chosen shipping method. You will receive a tracking number once your order is shipped, allowing you to monitor its progress.
Payment Options
PayPal: You can securely complete your purchase using PayPal, offering added convenience and buyer protection.
Payment Requirements and Instructions
To make a purchase, simply add your desired items to your cart and proceed to checkout. Follow the on-screen instructions to provide your payment information and shipping details. Your order will be confirmed once payment is successfully processed.
Contact Information
If you have any questions, or concerns, or require further assistance, please don't hesitate to reach out to us:
Customer Service Email: debevander@gmail.com
Customer Service Phone Number: 604-618-9356
We are here to assist you with any inquiries you may have.
Thank you for choosing debVdesigns, and we look forward to serving our customers in Canada and the USA.
Sincerely,
Debe
debVdesigns
This is the greatest display case ever. It has made my life so much easier as now I can set up my display in a fraction of the time. Beautiful, quality workmanship.
I absolutely love the uniqueness of this beautiful necklace. It arrived so quickly that it put my mind at ease as it was a gift. I’m excited to see my friend’s reaction. I know she’ll love it!
This is a stunning set it is a necklace and earrings made by hand the craftmanship is exquisite she only offered the necklace I asked if she could make earrings to match the she said she would be happy to it is quite unique I Love it Thank you again Qweentime
I absolutely love these necklace stands! Customer service was prompt and my questions were answered. These are exactly what I wanted. I did however have to go buy a hex screwdriver to use the screws that came with my order.
Debé VanderHeide
CEO, Designer, Sales, Buyer, Photographer, Marketer, Social Media, Website Designer are just a few of the hats an artist wears.
Debe is a Mixed Metal Jewelry artist based on Vancouver Island. She creates unique pieces of jewelry using sterling silver, copper, steel and enamel. Her designs are inspired by the natural beauty of the island and feature intricate details that make her pieces stand out. Debe loves the challenge of combining different metals and textures to create something new and unique. She also enjoys experimenting with colours and textures. Debe believes in creating pieces that are timeless and can be enjoyed for years to come. She loves to share her creations with the world and is passionate about her craft.