We want you to be completely happy with your purchase from debVdesigns, and we stand behind the quality of our handcrafted jewelry.
Due to the handcrafted and often one-of-a-kind nature of our jewelry, we do not generally accept returns. However, if your item arrives damaged or defective, please contact us within 3 days of delivery so we can make it right.
If approved, we may offer a store credit or exchange. To be eligible, the item must:
For hygiene reasons, returns on earrings are subject to a $10 restocking fee to cover cleaning and replacement of ear wires. We appreciate your understanding.
Custom or personalized items are final sale and not eligible for return or exchange unless they arrive damaged.
All return shipping costs are the responsibility of the customer. We recommend using a trackable service, as we are not responsible for items lost in return transit.
Please email us at debevander@gmail.com with:
Weâll review your request and respond within 1â2 business days.
