At debVdesigns, we want you to feel confident in your purchase. Below you’ll find clear information on our shipping options, delivery timelines, and return policies for customers in Canada, the USA, and internationally.
Shipping within Canada
Orders ship via Canada Post Expedited Parcel or Flat Rate Box, and include tracking so you can follow your package.
Shipping to the USA
We use Canada Post Tracked Packet or Expedited Parcel, depending on order size. All shipments include tracking for your peace of mind.
International Shipping
We’re happy to ship internationally! Please contact us with your full address and a list of items you're interested in. We’ll send you a custom shipping quote.
Shipping rates are calculated at checkout based on your location and order weight. You'll see the exact cost before completing your purchase. If you need a custom quote, feel free to contact us directly.
Due to the handcrafted and often one-of-a-kind nature of our jewelry, we do not generally accept returns. However, if your item arrives damaged or defective, please contact us within 3 days of delivery.
If approved, we may offer a store credit or exchange. Items must be:
For hygiene reasons, earring returns are subject to a $10 restocking fee to cover cleaning and the replacement of ear wires. Thank you for understanding.
Custom or personalized jewelry is final sale and not eligible for return unless it arrives damaged.
To request a return, please email debevander@gmail.com with:
We’ll respond within 1–2 business days.
